ProMed Delivery – Shelby Township, Michigan
November 2010 – Present IT Manager
  • Define business rules for database application development
  • Deploy and manage (android & iOS) mobile phones & provider contracts
  • Train users on delivery ERP software for real-time package tracking
  • Create SQL Database queries for analysis & data metrics
  • Install, repair, and support computers, printers & video CCTV
  • Design sales proposals and presentations
  • Code routines for multiple daily ASN(Advance Shipping Notice) importing
Anchor Bay School District – New Baltimore, Michigan
June 2002 – November 2010 Computer Technician
  • Domain Administrator in charge of sustaining Active Directory and user accounts
  • Deploy, troubleshoot and repair over 2,000 computers and printers
  • Diagnose and repair virus/spyware issues
  • Document problems/solutions with cloud tracking software
  • Design and maintain district web site
Internet Operations Center – Southfield, Michigan
October 2001 – August 2002 Help Desk
  • Assist customers with POP3, SMTP, Telnet, TCP/IP, Dial-up, ISDN, and Ford dealer email issues
  • Maintain accurate record for all calls and activities


Oakland University – Rochester Hills, Michigan
  • Bachelors of Integrative Studies - December 2010
  • Minor in Management Information Systems
  • Sigma Pi Fraternity
    • Treasurer
    • Sergeant of Arms
Macomb Community College – Warren, Michigan
Associate of Applied Science in Digital Art & Animation – August 2004
  • 3.77 GPA
  • Work featured in Media & Communication Arts brochure

Chippewa Valley High School – Clinton Township, Michigan


  • 3D/2D Animation, Logo Design, Vector & Raster Imaging, Print Media, Web Design, Interactive Multimedia, Commercials, Storyboarding
  • Software: Adobe Suite, Photoshop, Illustrator, After Effects, Dreamweaver, InDesign, Maya, QuarkXPress, Microsoft Office, Word, PowerPoint, Publisher
  • Code: ASP, Visual Basic, C++, JavaScript, HTML, Lingo, MEL, SQL, PHP
  • Platforms: Windows, Macintosh, Linux
  • CompTIA A+ certified


File Name Type Date Modified
CV.pdf Adobe PDF 01/25/2012 08:47:09
Jaeger-Resume.pdf Adobe PDF 05/10/2018 17:09:40
Jaeger-Resume.txt Plain Text 05/10/2018 10:30:13