brian@brianjaeger.com
EXPERIENCE
ProMed Delivery – Shelby Township, MichiganNovember 2010 – Present IT Manager
- Define business rules for database application development
- Deploy and manage (android & iOS) mobile phones & provider contracts
- Train users on delivery ERP software for real-time package tracking
- Create SQL Database queries for analysis & data metrics
- Install, repair, and support computers, printers & video CCTV
- Design sales proposals and presentations
- Code routines for multiple daily ASN(Advance Shipping Notice) importing
June 2002 – November 2010 Computer Technician
- Domain Administrator in charge of sustaining Active Directory and user accounts
- Deploy, troubleshoot and repair over 2,000 computers and printers
- Diagnose and repair virus/spyware issues
- Document problems/solutions with cloud tracking software
- Design and maintain district web site
October 2001 – August 2002 Help Desk
- Assist customers with POP3, SMTP, Telnet, TCP/IP, Dial-up, ISDN, and Ford dealer email issues
- Maintain accurate record for all calls and activities
EDUCATION
Oakland University – Rochester Hills, Michigan- Bachelors of Integrative Studies - December 2010
- Minor in Management Information Systems
- Sigma Pi Fraternity
- Treasurer
- Sergeant of Arms
Associate of Applied Science in Digital Art & Animation – August 2004
- 3.77 GPA
- Work featured in Media & Communication Arts brochure
Chippewa Valley High School – Clinton Township, Michigan
Diploma
TECHNICAL SKILLS
- 3D/2D Animation, Logo Design, Vector & Raster Imaging, Print Media, Web Design, Interactive Multimedia, Commercials, Storyboarding
- Software: Adobe Suite, Photoshop, Illustrator, After Effects, Dreamweaver, InDesign, Maya, QuarkXPress, Microsoft Office, Word, PowerPoint, Publisher
- Code: ASP, Visual Basic, C++, JavaScript, HTML, Lingo, MEL, SQL, PHP
- Platforms: Windows, Macintosh, Linux
- CompTIA A+ certified