BRIAN JAEGER (586) 540-7199 brian@brianjaeger.com EXPERIENCE ProMed Delivery – Shelby Township, Michigan November 2010 – Present IT Manager • Define business rules for database application development • Deploy and manage (android & iOS) mobile phones & provider contracts • Train users on delivery ERP software for real-time package tracking • Create SQL Database queries for analysis & data metrics • Install, repair, and support computers, printers & video CCTV • Design sales proposals and presentations • Code routines for multiple daily ASN(Advance Shipping Notice) importing Anchor Bay School District – New Baltimore, Michigan June 2002 – November 2010 Computer Technician • Domain Administrator in charge of sustaining Active Directory and user accounts • Deploy, troubleshoot and repair over 2,000 computers and printers • Diagnose and repair virus/spyware issues • Document problems/solutions with cloud tracking software • Design and maintain district web site Internet Operations Center – Southfield, Michigan October 2001 – August 2002 Help Desk • Assist customers with POP3, SMTP, Telnet, TCP/IP, Dial-up, ISDN, and Ford dealer email issues • Document all calls and activities within Connect Care EDUCATION Oakland University – Rochester Hills, Michigan • Bachelors of Integrative Studies - December 2010 • Minor in Management Information Systems • Sigma Pi Fraternity - Treasurer - Sergeant of Arms Macomb Community College – Warren, Michigan Associate of Applied Science in Digital Art & Animation – August 2004 • 3.77 GPA • Work featured in Media & Communication Arts brochure TECHNICAL SKILLS • 3D/2D Animation, Logo Design, Vector & Raster Imaging, Print Media, Web Design, Interactive Multimedia, Commercials, Storyboarding • Software: Adobe Suite, Photoshop, Illustrator, After Effects, Dreamweaver, InDesign, QuarkXPress, Microsoft Office, Word, PowerPoint, Publisher • Code: ASP, Visual Basic, C++, JavaScript, HTML, SQL, PHP • Platforms: Windows, Macintosh, Linux • CompTIA A+ certified RECOGNITION • DECA marketing competition state level participation • HS Varsity Debate 12th place at state competition • Odyssey of the Mind – 5th place at world competition